Terms & Conditions

#SantaStarship Competition (UK&USA&Germany)


The following terms and conditions apply to the Starship Technologies #SantaStarship campaign (the “Campaign“) and by participating in the Campaign you will be deemed to have read, understood and accepted the following:


1. The Campaign

The Campaign is run by Starship Technologies Ltd (Company No. 10071803) whose registered office is at Blackfriars Annexe, 65 Glasshill Street, London SE1 0QR.

The campaign will begin at 00:00 (GMT) on 13th December 2017 and end at 23.59 (GMT) on 20th December 2017.


2. Eligibility

The campaign is open to residents over the age of 18 in Milton Keynes, United Kingdom. Campaign entrants should be within approximately 5 mile radius of the city centre .

Starship Technologies employees and any other partner, supplier or third party employees directly involved with the Campaign and their immediate families and dependents are not eligible to participate in this Campaign.


3. How to Participate in the Campaign

Entrants must nominate themselves to be eligible to receive a prize delivered by a robot. There are two ways to contact Starship Technologies for the purposes of the campaign:

  1. Use the hashtag #SantaStarship on Twitter (@StarshipRobots) and Instagram (@starshiprobots)
  2. Direct message or respond to the post on Facebook (facebook.com/starshiptech)

Starship Technologies reserves the right to verify the validity of entries and to disqualify any entrant who is not eligible. Entrants may enter as many times as they wish, however their nomination will only be counted once.


4. Chosen nominees

Winners will be selected at random and announced on Starship Technologies’ social media channels on 21st of December 2017, unless the chosen nominees requests to remain anonymous. Starship Technologies will choose at random  3 winners in Milton Keynes, United Kingdom.


5. Gift

The gift for each chosen nominee will depend on the needs of the individual. Each gift will be worth in the region of  £20. Gifts will include: food, non-alcoholic beverages, clothes, toys, holiday paraphernalia (wrapping paper, scissors, tape, boxes, etc.).

The gift is non-transferable and no cash or other alternative shall be offered. By accepting the gift, you will be deemed to have granted Starship Technologies the right to use and publish your name and picture in such media as Starship Technologies may choose (including but not limited to the internet) for advertising and promotional purposes without additional consent.


6. Other terms and conditions

The name and country of the winners can be obtained by sending a stamped, self-addressed envelope to [Starship Technologies, 65 Glasshill Street, London, SE1 0QR, OR will be published at [www.starship.xyz/terms-and-conditions] for 30 days after the closing date.

Starship Technologies reserves the right to suspend or terminate the Campaign or amend these terms and conditions at any time for any technical or commercial reason. Any amendment to these terms and conditions will be published on the Starship Technologies Twitter page @StarshipRobots, Facebook page www.facebook.com/starshiptech and Instagram page @starshiprobots.

These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the non-exclusive jurisdiction of the English Courts.

By participating in the Campaign, you agree that any personal information provided by you as part of your response may be held by and used only by Starship Technologies and/or its agents and suppliers to administer the Campaign. This may include, without limitation, contacting the winners of the Campaign to notify them that they have won.

By participating in the Campaign, you indicate your consent to receive marketing emails from us. If you do not want to receive such newsletters, please contact us at email address  media@starship.xyz with “#SantaStarship Opt Out ” in the subject line.



TO ENTER: You may enter the Starship Technologies – #SantaStarship Sweepstakes (the “Sweepstakes”) if you are located in the community of Redwood City, California.  To enter, send a direct message to Starship Technologies (“Starship”) via Facebook (https://www.facebook.com/starshiptech/) with your name, address and email address and the hashtag “#SantaStarship” or make a public post on Instagram (https://www.instagram.com/starshiprobots/) or Twitter (https://twitter.com/StarshipRobots) using the hashtag #SantaStarship and send a direct message to Starship via Instagram or Twitter with your name, address and email address. Entries that contain defamatory, obscene, lewd, or inappropriate text, language, images, or other material will be disqualified (as determined by Starship in Starship’s sole discretion). No registration, fee or purchase is required to enter.  All entries must be received within the applicable periods described below in Section 2. All entries become the property of Starship.  Entries are limited to one entry per person over the Promotion Period. Any attempt to exceed this limit may result in disqualification.

By entering, entrants agree to comply with and be bound by these Official Rules including all eligibility requirements. Starship reserves the right to verify eligibility of all entrants. Incomplete entries and entries submitted by entrants who do not meet the eligibility requirements (including all requirements with respect to age and residence) are void. Starship and its agents are not responsible for lost, late, or misdirected entries, for technical, hardware or software failures of any kind, for lost or unavailable network connections, or for failed, incomplete, garbled or delayed computer transmissions or any human error which may occur in the receipt or processing of the entries. Proof of entering information at a website does not constitute proof of delivery or receipt. Starship reserves the right to modify the scheduling of the Sweepstakes without prior notification. Use of computer programs, macro, programmed, robotic, automatic and other similar means to enter the Sweepstakes is prohibited and may result in the disqualification of entries and/or the entrant. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed to be submitted by the person in whose name the e-mail account is registered on the date the entry is submitted.

Starship may prohibit an entrant from participating in the Sweepstakes or winning a prize if, in its sole discretion, it determines such entrant is attempting to undermine the legitimate operation of the Sweepstakes in any way by cheating, hacking, deception, or any other unfair playing practices of intending to annoy, abuse, threaten or harass any other parties or representatives of Starship.

  1. PROMOTION PERIOD: The Sweepstakes begins at 4:00 PM PST on December 12, 2017 and ends at :59 PM PST on December 20, 2017 (the “Promotion Period”). Up to ten winners in Starship’s sole discretion from the eligible entries received during the Promotion Period will be selected at random after 3:59 PM PST on December 20, 2017. A computer owned by Starship will be the official time-keeping device for the Sweepstakes.
  2. ELIGIBILITY: The Sweepstakes is open only to entrants who are legal residents of Redwood City, California, and who are over the age of eighteen (18). Employees, officers, and directors of Starship, its advertising and promotion agencies, and all parties responsible for the development and administration of this Sweepstakes, and the immediate families (spouse, and parents, children and siblings, and their respective spouses regardless of where they live) and individuals living in the households, of the above, whether related or not, are not eligible to participate. Entrants utilizing multiple email or social media accounts to enter the Sweepstakes will be disqualified. The Sweepstakes is subject to all applicable federal, state, provincial, territorial and local laws and regulations. By participating in the Sweepstakes, and/or the prize, entrants agree to release Starship, its directors, employees, officers, and agents, including without limitation, its advertising and promotion agencies, from any and all liability, loss or damages arising from or in connection with the Sweepstakes and, if declared a winner, the awarding, receipt, and/or use or misuse of a prize or participation in any prize-related activities.
  3. WINNER SELECTION; NOTIFICATION; ODDS OF WINNING: Up to three (3) winners in Starship’s sole discretion from the eligible entries received during the Promotion Period will be selected at random after 4:00 PM PST on December 20, 2017. Starship’s selections will be final and binding in all matters relating to this Sweepstakes. Odds of winning the drawing will depend upon the total number of eligible entries received over the course of the Promotion Period. The winners of the drawing will be notified via the email address provided by you within one (1) to three (3) days after the Promotion Period.  If a selected winner has not responded within three (3) days of the sending of notification by Starship, an alternate winner may be selected by Starship in its sole discretion (and will be subject to disqualification in the same manner).  The winner of each drawing will be required to execute and return a declaration or affidavit of eligibility, prize acceptance, liability & publicity release (except where prohibited) (the “Affidavit”) within five (5) days of notification.  Starship does not assume any responsibility for entries that are lost, misdirected, that end up in a spam folder, or that were misspelled or incorrect in the online entry. Without limiting the above, forfeiture of a prize, in whole or in part, may result from any of the following at Starship’s discretion: (1) failure of a potential winner to execute and return an Affidavit (and a completed IRS Form W-9 if required by Internal Revenue Service regulations for residents of the United States), by the deadline specified in the notification; (2) the return of any notification or prize as undeliverable; and (3) any other non-compliance with these Official Rules.  Starship is not responsible for the failure for any reason whatsoever of a potential winner to receive any notification from Starship, or for the failure of Starship to receive any response or Affidavit from a potential winner. Return of any notification or Affidavit as undeliverable, the inability of Starship to contact a potential winner, the failure of a potential winner to contact Starship in a timely manner, the inability of a potential winner to accept or receive the prize for any reason, and/or the non-acceptance by a potential winner of any prize for any reason will result in disqualification of such potential winner, and an alternate winner will be selected randomly from all remaining eligible entries received. In the event that, for whatever reason, Starship cannot select a winner after two attempts, including, without limitation, because a potential winner does not respond, refuses to accept a prize or for any of the other reasons identified in the preceding sentence, Starship may, in its sole discretion, forfeit the prize for, and terminate the Sweepstakes with respect to, that drawing. By entering the Sweepstakes (including submitting a drawing entry), entrants agree to the use by Starship and its designees of their name (first and last name), email address, photograph, and likeness for advertising, promotional and other marketing purposes, in perpetuity, in any and all forms of media (including the Internet) without additional compensation, except where prohibited by law.  Winners will be required to sign a document to this effect.  All entrant information will be used solely for the purposes of administrating this Sweepstakes, unless the entrant otherwise consents, and will be subject to the Starship Privacy Policy https://www.starship.xyz/data-privacy.
  4. PRIZE: Each winner will be entitled to select a gift of up to USD$25.00 in value in one of the following categories: food, non-alcoholic beverages, toys, or holiday items such as wrapping paper, scissors, tape, ribbon or boxes. Each winner will be required to provide specified personal information to facilitate the delivery of their prize via a Starship robot, including their full name and delivery address. Failure to comply with these terms will result in forfeiture of a prize. Approximate retail value of all prizes is USD$75.00.  The winner will not be entitled to the difference, if any, between the stated approximate value of the gift selected and the actual retail value of a prize. No substitutions, cash equivalents, or transfers of prizes are permitted except at the sole discretion of Starship. Starship reserves the right to substitute a prize of equal or greater monetary value at any time in its sole discretion if the prize requested is no longer available.  Each winner is responsible for the payment of any applicable taxes on their prize, and for any and all other expenses that may be associated with receiving their prize.
  5. RELEASE AND LIMITATION OF LIABILITY: By participating in the SWEEPSTAKES, entrants agree to release, indemnify and hold harmless STARSHIP, its respective affiliates,  advertising and promotion agencies, TWITTER, FACEBOOK AND INSTAGRAM, and each of their respective agents, representatives, officers, directors, shareholders and employees (collectively, “Releasees”) from and against any injuries, losses, damages, claims, actions and any liability of any kind resulting from or arising from the SWEEPSTAKES or acceptance, possession, use, misuse or nonuse of ANY prize that may be awarded. Releasees are not responsible for computer, printing, typographical, human, or other errors, including, without limitation, errors which may occur in the administration of the SWEEPSTAKES, the announcement of A prize, the processing of entries or in any SWEEPSTAKES related materials; or for illegible entries or entries that fail to enter into the processing system, or are processed, reported, or transmitted late or incorrectly or are lost for any reason including computer, telephone, paper transfer, human or other error; or for electronic, computer, or telephonic malfunction or error.  If in STARSHIP’S opinion, there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of the SWEEPSTAKES, or if computer virusES, bugs, unauthorized intervention, fraud, or technical difficulties or failures or compromise or corrupt or affect the administration, integrity, security, fairness, or proper conduct of the SWEEPSTAKES, or if the sweepstakes cannot be conducted as described herein for any reason, STARSHIP reserveS the right at ITS sole discretion to disqualify any individual who tampers with the entry process and or void any entries submitted fraudulently, to modify or suspend the SWEEPSTAKES, or to terminate the SWEEPSTAKES with or without notice.  As a condition of entering the SWEEPSTAKES, entrant agrees that:) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waive all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; AND b.) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, but in no event attorneys fees.
  6. GENERAL TERMS: Starship reserves the right to make changes or additions to these Official Rules and/or extend the dates of the Promotion Period for this Sweepstakes for any reason at any time. Starship’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY ALTER OR DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATIONS OF THE SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, STARSHIP RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.
  7. DISPUTES: Binding Arbitration. Each entrant agrees that any dispute, controversy or claim related to these Official Rules (a “Claim”), to the extent unable to be resolved through mutual negotiations, may, upon the election of either the entrant or Starship, with the exception of those Claims expressly excluded in paragraph 8.e., be finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the rules of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in these Official Rules. In the event of a conflict between the terms set forth in these Official Rules and the JAMS Rules, the terms set forth in these Official Rules will control and prevail.  Except as otherwise set forth in paragraph 8.e., an entrant may seek out any remedies available to him or her under federal, state or local laws. As part of the arbitration, an entrant and Starship will have the opportunity for discovery of non-privileged information that is relevant to the Claim.  The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based.  The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator.  Except as otherwise provided in these Official Rules, (i) an entrant and Starship may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator; and (ii) the arbitrator’s decision is final, binding on all parties and enforceable in any court that has jurisdiction. 
Arbitration Fees.  If an entrant initiates arbitration for a Claim, he or she will only need to pay an arbitration initiation fee of $250 and Starship will pay all other costs charged by JAMS for initiating the arbitration.  If Starship is initiating arbitration for a Claim, Starship will pay all costs charged by JAMS for the arbitration.  All other fees and costs of the arbitration will be charged pursuant to the JAMS Rules.  No entrant will be required to pay Starship’s attorneys’ fees or other costs if he or she does not prevail in the arbitration.  No entrant will seek attorneys’ fees in the event they are deemed the prevailing party.
Location. The arbitration will take place in San Francisco, California (United States of America), unless the parties agree to video, phone and/or internet connection appearances.  Any Claim not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made, shall be decided by a court of competent jurisdiction in San Francisco, California (United States of America), and each entrant agrees to submit to the personal jurisdiction of that court.
Exceptions to Arbitration. Each entrant agrees that the following Claims are not subject to the above provisions concerning binding arbitration: (a) any Claims seeking to enforce or protect, or concerning the validity of, any intellectual property rights of entrant or Starship; and (b) any claim for injunctive relief.  In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such courts’ jurisdiction in lieu of arbitration.
Governing Law. Except as otherwise provided in these Official Rules, these Official Rules will be governed by, and will be construed under, the laws of the State of California, without regard to its choice of law principles.
Severability. Each entrant agrees that if any portion of this paragraph 8 is found illegal or unenforceable (except any portion of paragraph 8.e.), that portion shall be severed and the remainder of the Section shall be given full force and effect. If paragraph 8.e. is found to be illegal or unenforceable then no entrant will elect to arbitrate any Claim falling within that portion of paragraph 8.e. found to be illegal or unenforceable and such Claim shall be decided by a court of competent jurisdiction within San Francisco, California (United States of America), and entrant agrees to submit to the personal jurisdiction of that court.

limitations on damages, VENUE, and restrictions on class actions are not permitted in all jurisdictions and so the above limitations may not apply to you.

  1. WINNER CONFIRMATION: An entrant may request the name of the winners by sending a self-addressed, stamped business-size (#10) envelope to: Starship Technologies Holdings, Inc., Starship Technologies – #SantaStarship Sweepstakes – Confirmation Request, 234 Marshall Street, Redwood City, CA 94063. Requests must be postmarked within three (3) days after the end of the Promotion Period and received within ten (10) business days after the end of the Promotion Period.
  2. SPONSOR: Starship Technologies Holdings, Inc., 234 Marshall Street, Redwood City, CA 94063. You acknowledge that the Sweepstakes is in no way sponsored, endorsed or administered by, or associated or otherwise affiliated with Starship’s advertisers, Facebook, Twitter or Instagram.




Die folgenden Bedingungen gelten für die #SantaStarship-Kampagne (im Folgenden die “Kampagne”) der Starship Technologies GmbH (im Folgenden „Betreiber“). Durch die Teilnahme an der Kampagne gelten die folgenden Bedingungen als gelesen, verstanden und akzeptiert:

1. Die Kampagne

Die Kampagne wird von der Starship Technologies GmbH (Sitz der Gesellschaft: München. HRB 225089) mit der Anschrift Eifflerstr. 43, 22769 Hamburg, durchgeführt.

Die Kampagne beginnt am 13. Dezember 2017 um 01:00 Uhr (GMT+1) und endet am 21. Dezember 2017 um 00.59 Uhr (GMT+1).

2. Teilnahmeberechtigung

Die Kampagne ist für alle Einwohner über 18 Jahren mit registriertem Erstwohnsitz in Hamburg, Deutschland, geöffnet. Die Teilnehmer der Kampagne müssen sich zudem in einem Umkreis von max. 5 km um das Stadtzentrum von Hamburg befinden.

Nicht teilnahmeberechtigt am Gewinnspiel sind alle an der Konzeption und Umsetzung der Kampagne beteiligte Personen und Mitarbeiter des Betreibers, Lieferanten oder Geschäftspartner sowie ihre Familienmitglieder. Zudem behält sich der Betreiber vor, nach eigenem Ermessen Personen von der Teilnahme auszuschließen, wenn berechtigte Gründe vorliegen, beispielsweise:

(a) bei Manipulationen im Zusammenhang mit Zugang zum oder Durchführung der Kampagne, (b) bei Verstößen gegen diese Teilnahmebedingungen, (c) bei unlauterem Handeln oder (d) bei falschen oder irreführenden Angaben im Zusammenhang mit der Teilnahme.

Sollte ein Teilnehmer in seiner Geschäftsfähigkeit eingeschränkt sein, bedarf es der Einwilligung seines gesetzlichen Vertreters.

3. Wie Sie an der Kampagne teilnehmen können

Teilnehmer müssen sich selbst für ein Geschenk nominieren, welches von einem Roboter zugestellt werden kann. Es gibt folgende Möglichkeiten, um Starship Technologies für die Zwecke der Kampagne zu kontaktieren:

1. unter Verwendung des Hashtags #SantaStarship auf Twitter (@StarshipRobots) und Instagram (@starshiprobots)

2. per Direktnachricht oder durch antworten auf unseren Beitrag auf Facebook (www.facebook.com/starshiptech)

Starship Technologies behält sich das Recht vor, die Gültigkeit der Einträge zu überprüfen und Teilnehmer auszuschließen, die nicht berechtigt sind. Teilnehmer können beliebig oft

teilnehmen, ihre Nominierung wird jedoch nur einmal gezählt.

4. Ermittlung der Gewinner

Die Gewinner werden per Zufall ausgewählt und auf den Social Media-Kanälen von Starship Technologies am 21. Dezember 2017 bekannt gegeben, es sei denn, die ausgewählten Kandidaten möchten anonym bleiben und haben dies vorab schriftlich per Email unter media@starship.co mit dem Betreff „#SantaStarship-Kampagne“ an den Betreiber kommuniziert. Starship Technologies wird zufällig 3 Gewinner in Hamburg, Deutschland, wählen.

5. Das Geschenk

Das Geschenk für jeden ausgewählten Kandidaten hängt von den Bedürfnissen des Einzelnen ab und darf einen Gesamtwert von 25€ nicht überschreiten. Zu den zugelassenen Geschenken gehören: Essen, alkoholfreie Getränke, Kleidung, Spielzeug, etc. Voraussetzung für die Auswahl des Geschenks ist zudem, dass es den Transportmöglichkeiten eines Starship Lieferroboters (bis 10kg, kleiner als 40cm x 34cm x 33cm) entspricht. Die finale Auswahl des Geschenks wird durch Starship Technologies festgelegt.

Das Geschenk ist nicht übertragbar und es besteht keine Möglichkeit der Auszahlung von Bargeld oder bargeldähnlichen Alternativen. Durch die Annahme des Geschenks wird Starship Technologies das Recht eingeräumt, Ihren Namen und Ihr Bild in den Medien zu verwenden und zu veröffentlichen, ohne dass es weiterer zusätzlicher Zustimmung zu Werbe- und Werbezwecken (einschließlich, aber nicht beschränkt auf das Internet) bedarf.

6. Datenschutz

Für die Teilnahme am Gewinnspiel ist die Angabe von persönlichen Daten notwendig. Der Teilnehmer versichert, dass die von ihm gemachten Angaben zur Person, insbesondere Vor- , Nachname und Emailadresse wahrheitsgemäß und richtig sind.

Der Veranstalter weist darauf hin, dass sämtliche personenbezogenen Daten des Teilnehmers ohne Einverständnis weder an Dritte weitergegeben noch diesen zur Nutzung überlassen werden.

Eine Ausnahme stellt das für die Durchführung des Gewinnspiels beauftragte Unternehmen Starship Technologies dar, welches die Daten zum Zwecke der Durchführung des Gewinnspiels erheben, speichern und nutzen muss.

Im Falle eines Gewinns, erklärt sich der Gewinner mit der Veröffentlichung seines Vornamens einverstanden. Dies schließt die Bekanntgabe des Gewinners auf der Webseite des Betreibers und seinen Social Media Plattformen mit ein.

Der Teilnehmer kann seine erklärte Einwilligung jederzeit widerrufen. Der Widerruf ist schriftlich an die Emailadresse: media@starship.co zu richten. Nach Widerruf der Einwilligung werden die erhobenen und gespeicherten personenbezogenen Daten des Teilnehmers umgehend gelöscht.

7. Sonstiges

Der Name und das Land der Gewinner können erfragt werden, indem ein ausreichend frankierter und an sich selbst adressierter Umschlag an Starship Technologies, Eifflerstr 43, 22769 Hamburg gesandt wird. Zudem werden die Gewinner nach dem Abschluss der Kampagne für 30 Tage unter www.starship.xyz/terms-and-conditions veröffentlicht.

Starship Technologies behält sich das Recht vor, die Kampagne aus technischen oder kommerziellen Gründen jederzeit auszusetzen oder zu beenden oder diese Geschäftsbedingungen zu ändern. Jede Änderung dieser Geschäftsbedingungen wird auf der Starship Technologies Twitter-Seite @StarshipRobots, der Facebook-Seite www.facebook.com/starshiptech und der Instagram-Seite @starshipprobots veröffentlicht.

8. Anwendbares Recht

Fragen oder Beanstandungen im Zusammenhang mit der Kampagne sind per E-Mail an media@starship.co mit dem Betreff „#SantaStarship Opt Out“ zu richten.

Das Gewinnspiel des Betreibers unterliegt ausschließlich dem Recht der Bundesrepublik Deutschland. Gerichtstand ist München. Der Rechtsweg ist ausgeschlossen.

9. Salvatorische Klausel

Sollte eine Bestimmung dieser Teilnahmebedingungen ganz oder teilweise unwirksam sein oder werden, so wird dadurch die Gültigkeit dieser Teilnahmebedingungen im Übrigen nicht berührt. Statt der unwirksamen Bestimmung gilt diejenige gesetzlich zulässige Regelung, die dem in der unwirksamen Bestimmung zum Ausdruck gekommenen Sinn und Zweck wirtschaftlich am nächsten kommt. Entsprechendes gilt für den Fall des Vorliegens einer Regelungslücke in diesen Teilnahmebedingungen.