UNIVERSITY OF NORTH CAROLINA

Delivering 300K in Late-Night Sales

How UNC Charlotte Unlocked New Revenue and Increased Student Satisfaction with Starship
University
University of North Carolina, Charlotte
Location
Charlotte, North Carolina
Dining Provider
Chartwells
Enrollment
31,091 students
Number of Robots
46
Number of Dining Locations
19

Introduction

In Spring 2023, UNC Charlotte Dining Services introduced Starship’s autonomous robot delivery, providing solutions that improved dining operations without the need for infrastructure expansion. Starship’s technology streamlined kitchen workflows, enabled flexible ordering, and allowed Chartwells to launch late-night dining, generating $300,000 in incremental revenue.

Key Outcomes
$300,000

in incremental dining revenue generated via late-night ghost kitchen

5,000

monthly deliveries, reducing congestion and increasing revenue

36%

growth in monthly delivery volume since 2023

84%

reorder rate, indicating strong student adoption

Download the complete case study

Learn how Starship’s comprehensive solutions transformed campus dining, boosted efficiency, and delivered convenience for University of North Carolina.

 

Case Study: University of North Carolina, Charlotte