GEORGE MASON UNIVERSITY

From First to 600K Deliveries

How George Mason University and Starship Pioneered the Future of Campus Dining
University
George Mason University
Location
Fairfax, Virginia
Dining Provider
Sodexo
Enrollment
40,000 students
Number of Robots
65
Number of Dining Locations
20+

Introduction

In 2019, George Mason University made history as the first university to introduce Starship’s autonomous robot food delivery. What was once a futuristic concept is now commonplace on college campuses nationwide. Six years later, Mason continues to lead the way, transforming campus dining with nearly 600K deliveries and 30K customers served.

Key Outcomes
600,000

Total robot deliveries since 2019.

75%

Growth in monthly delivery volume since 2019.

91%

Reorder rate, showing high user engagement and satisfaction.

12,000

Monthly deliveries, reducing congestion at dining locations.

15,000

Monthly pickup and kiosk orders, improving in-store efficiency.

11 minutes

Average robot drive time

Increase in meal plan sales, as students utilize dining dollars for robot deliveries

Increase in social media engagement, with students sharing their delivery experiences online.

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Learn how Starship’s comprehensive solutions transformed campus dining, boosted efficiency, and delivered convenience for George Mason University.

 

Case Study: George Mason University