Starship’s robots can deliver to the nearest pavement location within the area they operate. This is done by mapping the sidewalks/pavements but, occasionally, there may be houses a robot can’t yet reach – for example, a road or housing development may still be under construction or just recently built.

If your location cannot be selected in the app, but you believe a robot should be able to reach you, please send details of the location to help@starship.xyz for our teams to investigate.