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How do I report a safety issue?

At Starship we take safety very seriously and have built various measures in our robots to avoid incidents. 

If you have had an accident involving personal injury please first call the local emergency line. Then contact us via our customer support email help@starship.xyz or live chat. Please provide any relevant information (time, location and your contact information) so we can get back to you as soon as possible.

If you have general feedback please reach us via e-mail at help@starship.xyz and we will get back to you if any assistance is needed.

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